Refund & Return Policy

Effective Date: March 22, 2025

Thank you for choosing NasaTV (nasatv.tv). Please read our Refund & Return Policy carefully before making a purchase.

1. Digital Product Policy

All IPTV subscriptions sold on nasatv.tv are digital products delivered electronically. Once your IPTV subscription is activated and account details are sent, the service is considered delivered and consumed.

2. Refund Eligibility

Refunds are available only under the following conditions:

• You did not receive your IPTV service credentials within 24 hours of purchase.
• The service is not working at all, and our technical team fails to fix the issue within 48 hours of your support request.

3. Non-Refundable Conditions

Refunds will not be issued for:

• Change of mind after the service is delivered.
• Inability to configure the service on your device (we provide setup support and guides).
• Device incompatibility or poor internet connection.
• Channel removal or lineup changes (as streams depend on third-party servers).
• Partial usage of the service or claiming after enjoying the service.
• Purchasing the service by mistake or without reading the service description.

4. Free Trial Recommendation

We highly recommend requesting a Free Trial before purchasing any subscription to:

• Test service quality and channel availability.
• Ensure compatibility with your device and internet speed.

👉 Contact us for a Free Trial: support@iptvservices.online

5. How to Request a Refund

If you meet the refund conditions, please email our support team within 48 hours of receiving your account: 📧 Email: support@iptvservices.online

Include the following:

• Your Order Number
• Reason for the refund request
• Screenshots or proof of the issue (if applicable)

Our team will review your request and respond within 24-48 hours.

6. Policy Updates

NasaTV reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page.